Building Patient-Aware Healthcare Experiences
HIMSS CTIO, Steve Wretling provides some insightful commentary on 'Patient-Aware' Innovation in this article. Drawing on his previous background in telehealth, Wretling gets it right when he writes 'truly understanding the experience you'll be providing, the process and how it impacts the patient' is where innovation should come from, not the technology. #innovation #healthcare #patientexperience
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3/12/2021 07:25:35 pm
Updated with original article web address from HIMSS:
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With a decade plus of experience as a brand ambassador and chief sloganista, I am fascinated with customers and their customers. Ever curious, I love to analyze data, talk to people and seek to know "Why?"